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PATIENT AND COMPANION GUIDELINE

Safe Traveling

 

What do I need to prepare for my medical travel in Thailand?

  1. Check if your passport is valid at least 6 months before traveling date and if you need a visa to travel to Thailand.

  2. Consider purchasing travel insurance to make your trip enjoyable and travel with peace of mind, to protect you against unseen events such as flight cancellation, delayed flights, lost baggage, emergency on board, theft etc. Make sure the insurance you purchase covers your special medical needs during travel.

  3. Financial matters: Manage how you will finance your medical payment, such as cash or credit card, and make sure you have additional cash in the local currency. Before going abroad, notify your bank and your credit card companies of your medical travel, to prevent banks from treating the transaction as suspicious and blocking your account.

  4. Ensure that you keep all important medical documents with you also medications in your hand luggage. A medical summary is very helpful to pack in case of any emergency during your travels.

  5. Check the weather forecast for Bangkok, Thailand.

  6. Check if it is necessary for you to get certain vaccinations.

  7. Once you have purchased your flight tickets, make sure you have sent the itinerary to those will pick you up from the airport.

  8. Required documents.

  9. Ensure that you have contact details of your healthcare provider, your assistance or your transport provider.

  10. Copies of your passport and immunization records is required, keep them in a separate location. In case of lost passports, it is much easier to get a replacement of your passport if you have a copy.

List of Approved COVID-19 Vaccines

September 22, 2021

Currently, the Ministry of Public Health has approved the following manufacturers and vaccines:

  1. CoronaVac by Sinovac Biotech Ltd – 2 doses needed / 2-4-week interval;

  2. AstraZeneca or Covishield by AstraZeneca and the University of Oxford, SK Bioscience (South Korea), Siam Bioscience, and Serum Institute of India (Covishield) – 2 doses needed / 4-12-week interval;

  3. Pfizer–BioNTech or Comirnaty by Pfizer Inc. and BioNTech 2 doses needed / 3-week interval;

  4. Janssen or Janssen/Ad26.COV2.S by Johnson & Johnson Services, Inc. – 1 dose needed;

  5. Moderna by Moderna Inc. – 2 doses needed / 4-week interval);

  6. Sinopharm or COVILO by Sinopharm Co., Ltd. – 2 doses needed / 3-4-week interval);

  7. Sputnik V by the Gamaleya Research Institute of Epidemiology and Microbiology – 2 doses needed – 3-week interval).

 

Meanwhile, the WHO’s guidance on the COVID-19 vaccines is available here.

(https://www.who.int/emergencies/diseases/novel-coronavirus-2019/covid-19-vaccines)

Required documents

  1. Copy of the patient’s passport with a certified signature (newly signed).

  2. Copy of the companion’s passport(s) with certified signature(s) (newly signed) [One patient can come with up to 3 companions].

  3. Fit-to-travel or Fit-to-Fly certificate issued by a licensed doctor in the current country, within 72 hours before departure. (DO NOT attempt to get this item before the approval is confirmed.)

  4. Certificate of COVID-19 free within 72 hours before departure. (DO NOT attempt to get this item before the approval is confirmed.)

  5. Insurance policy covering the treatment of COVID-19 incurred in Thailand, medical transportation and repatriation if needed, the minimum amount of USD 100,000 for each patient and companion.

  6. Proof of financial status, e.g. bank statement.

  7. Letter of intention and consent for quarantine under AHQ. Letter of approval to be hospitalized / quarantined in the hospital NOT less than 14 days (Prepared by Klaire medical center and signed by the patient and/or companions.)

  8. Certificate of Entry (COE) for Medical Tourism purposes from Thai Embassy in your country, after the approval of all documents above from the Ministry of Health in Thailand.

Thailand Plus Application; From 14 January 2021, all travelers who have received COEs are required to download and register via the Thailand Plus Application. They are required to show a QR code generated from the registration via the Application to be scanned by the Thai authority upon arrival in Thailand. To download, click  information, please check

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What should I take with myself?

  1. Mobile phone with a charger. Purchasing of a Thai SIM card is necessary, to download and to register covid-19 daily monitoring and tracking application “COSTE” during your stay in Thailand.

  2. Personal documents such as ID card, passport and visa.

  3. Credit/debit card and some additional cash in the correct local currency.

  4. Daily medication, if any, in original packaging; any type of information regarding any chronic diseases that you may have.

  5. Medical records, including current diagnosis, films (X-ray, MRI, CT scan, ultrasound), biopsy results and your contact information.

  6. Items for entertainment purposes during your medical travel; for example, books, music players.

  7. Facemask and a basic set of toiletries such as soap, shampoo, toothbrush and toothpaste, shaving kit, deodorant, sanitary napkins.

  8. A set of clothes in case of receiving physiotherapy and rehabilitation, if required after surgery; this may include a tracksuit and a pair of sneakers.

  9. Sleep essentials such as pajamas, earplugs and your favorite small pillow or blanket.

 

 

 

 

 

 

Recommendation for your travel (by CDC)

  1. Maintain a distance of 6 feet (2 meters) between you and others as much as possible.

  2. Avoid contact with anyone who is sick

  3. Limit contact with frequently touched surfaces, such as handrails, elevator buttons, and kiosks. If you must touch these surfaces, use hand sanitizer or wash your hands afterward.

  4. Wear a cloth face mask.

  5. Avoid touching your eyes, nose, and mouth.

  6. Cover coughs and sneezes.

  7. Clean your hands often. It’s especially important after going to the bathroom, before eating, and after coughing, sneezing or blowing your nose.

  8. Wash your hands often with soap and water for at least 20 seconds.

  9. If soap and water aren’t available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub your hands together until they feel dry.

Arrival : There are steps to follow when arriving at the airport

  1. At the screening point in the arrival hall (Concourse E), the staff of the Ministry of Health will wait for you and bring you to the screening processes. You need to present the Certificate of Entry with lab test result issued no more than 72 hours prior to departure at check-in.

  2. You are recommended to download the AOT Airport application (downloaded from the App store or Google play) to report the state of health

  3. You can wait for your luggages after this screening point.

  4. The airport staff will bring you to Exit 4, and the hospital staff will then drive you to the alliance hospital. You are encouraged to self-isolation process under Alternative Hospital Quarantine protocol (AHQ) for 14 days.

 

Departure : There are steps to follow when finishing your trip.

  1. If you do not fly back to your home country after discharging from the clinic within 72 hours, you need to repeat the Covid-19 test at the same hospital that you stayed for quarantine (AHQ).

  2. The clinic or AHQ will prepare a “Fit to fly specifically to Covid-19” certificate if the result is negative ( Undetected).

  3. Our clinic staff will contact you via email for following up about the Covid-19 test and symptoms after you arrived at your home for 21 days.

 

Instructions for Returning Passengers :

  1. You must quarantine yourself for 14 days once you get back from Thailand. During quarantine time, patients should strictly comply with the following guidance:
    – Monitor your body temperature and record twice a day, if there are symptoms, such as cough, fever, sore throat, difficult of breathing, please immediately seek for medical attention.
    – Do not allow visitors.
    – Wash your hands frequently with soap and water or alcohol-based hand sanitizer (if they are dirty), especially after touching secretions such as mucus, saliva and sputum while coughing or sneezing or after urinating or defecation.
    – Get plenty of rest in a room that is not too cold and is well-ventilated. Drink enough water. Avoid drinking cold water.
    – Try to eat healthy meals.

  2. After the quarantine period, it is recommended that the patient should continue wearing a facemask for at least 1 month and always maintain good personal hygiene.

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PATIENT REGISTRATION FORM AND QUESTIONNAIRE

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Mor Ying Clinic's Patient

Registration Form :  

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Mor Ying Clinic's Patient

Satisfaction & Follow up form : 

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Mor Ying Clinic's Hotel

Satisfaction Questionnaire : shorturl.asia/TgNjX

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Mor Ying Clinic's

Transportation Services Survey : shorturl.asia/HZCFT